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Frequently Asked Questions

What is the first step in starting the counseling process?

Simply give our team a call and share your goals and aspirations. We will collaboratively create a personalized plan to help you achieve your desired mental wellness.

Are there any tools available for managing guest invites?

In our user-friendly platform, you can easily handle your guest invites through the “Invites” section. This feature allows you to efficiently manage your guest list yourself or with our assistance.

What if I need to change my appointment date?

Feel free to contact us, and we will try our utmost to accommodate your request.

How does the billing process work?

To secure your counseling sessions, a 50% down-payment is required. The remaining 50% is to be paid in full 24 hours before your scheduled appointment.

Is it possible for me to obtain an invoice for my counseling package or session fees?

Absolutely, we’re here for you. Don’t hesitate to reach out to our dedicated counseling and mental health support team. Simply get in touch with our customer support and have your purchase number handy.

Need further assistance?

Unable to locate the answers you need? Connect with us and we’ll have a confidential conversation about your health and wellness requirements.